Skip to content
Customer Area

← Service status

SUPPORT

Report an incident

A technical problem with our services, or illegal content hosted by us? Every report is read by a person, in Besançon.

Immediate danger to a person? Call 17 or 112.

For child sexual abuse, terrorist or hate-inciting content, please also report it on the official French platform PHAROS. We handle these reports as a priority.

As a hosting provider, we examine every notice diligently. For it to be admissible, state precisely the content, its address and why you consider it illegal.

1. The content

2. Your contact details

Knowingly presenting content as illegal to have it removed, while knowing this information to be inaccurate, is punishable under French law (LCEN, art. 6) by one year's imprisonment and a €15 000 fine.

Your data. GNL Solution (Gabin Grobost, sole trader) processes this notice to meet its obligations as a hosting provider (LCEN, EU Digital Services Act) and keeps it [DURÉE]. Your identity is only disclosed to the publisher of the reported content where the law requires it. Rights of access, rectification and erasure: contact@gnl-solution.com. You may lodge a complaint with the CNIL. Privacy policy

Immediate acknowledgement of receipt · * required fields